Help & support

Quick answers to the questions we hear most.

How do I know a charity is legitimate?

Every organization on KosherRaffles is manually verified before launching a campaign — we review its IRS 501(c)(3) determination letter, certificate of incorporation and board resolution. Verified charities carry a badge on every campaign.

When is the winner drawn?

Within 24 hours of a campaign closing — whether it closed at its end date or early. Every drawing runs on the full pool of entries received.

What happens if a campaign doesn't reach its goal?

The campaign still completes. The drawing runs on the entries actually sold and the funds raised go to the organization. There is no cancellation or refund path.

Are refunds available?

No. All ticket purchases are final. Your payment goes directly to the organization at the moment of purchase.

Is my ticket tax deductible?

All participating charities are 501(c)(3) tax-exempt organizations. You will receive a receipt with transaction details and relevant tax information. Please consult your tax adviser regarding any tax treatment of your purchase.

How do I enter for free?

Each raffle's Official Rules (linked under the entry buttons) explain the free mail-in entry method. Mailed entries have the same odds as paid tickets.

How will I know if I won?

The organization contacts winners directly using the details on your entry. Every published drawing also appears in the Winners Archive with the draw video and draw record.

How do I get my prize?

The organization arranges prize delivery with you directly, outside the platform. KosherRaffles publishes winners and the draw record, but doesn't ship or track prizes.

Still need a hand?

Sign in and open a support ticket from your account — our team replies there and you’ll see the full conversation thread.

Open a support ticket

Or reach us directly at info@kosherraffles.com.